I am Rajesh Vaidya holding Airtel prepaid connection number 9987651864. My problem is stated below:
- I activated GPRS service on 30th Aug
- I deactivate GPRS service on 31st Aug after 24 hrs of the time of activation
- The amount of RS 29.98 should have been deducted.
- Instead 89.94 was deducted. So I should get a refund of 59.96 Rs.
- Moreover on 14th Sep again 29.98 Rs were deducted against VAS download. Please note that there was no such download done from the number nor any activation request for sent for any type of service.
- On 15th Sep also there was a deduction of 14.99 Rs against VAS download for no reason.
- I had called numerous times to Airtel Customer care and did not got proper response. Some said that the refund will happen in 2 hours while some did not respond to my query.
- I am mentally harassed a lot and placing a humble request to refund the amount of Rs 104.93 as soon as possible.
- The customer care professional informs me that the GPRS service has not been deactivate since 20 Aug. Then my question is why the 14.99 Rs did not got deducted on every day after that?
In total I want Rs 104.93 refund in my prepaid no 9987651864
Looking for a positive reply.
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