Airtel Prepaid Connection
Inactive Sim No. 9871535482

Ir

Dear Sir,

I was using post paid Airtel connection No.9871535482 from past two and a half year as GM (Vigilance)

I got this phone transfered in my name when I retired from the company in Jan-09.

Further I got this number converted from post paid to pre-paid as I was going out of the country for long time in April-09.

I got the sim recharged for about Rs.1000/- before going out side.

However to my surprise Airtel unilaterally made this sim inactive saying that varification has failed.

It is surprising the number which is being used by me for past two and a half year how varification can fail. Secondly when I am away from my house how somebody can reply on land line? Airtel has forfited my balance in the sim which was nearly Rs.1000/-

Can you help me in getting my money back from Airtel and do something so that Airtel stops cheating the customers unilaterely.

Kind regards

Yours sincerely

Om Prakash Sharma

Retired GM Vigilance SAIL