Ref: request ref. No. 0507277230 dated: 07.05.08
iam having airtel prepaid connection (Mob. No. 9915419085). Since, last month (April). I have, nt registered or opted messages from 58888 or from 'masti' but a' m continually receiving breaking news and contents from masti. On enquiring from customer care i discovered that the service has been activated since, 14th april @ Rs. 01 per day. It is not known to me that how the service has been activated without my consent. I even sent SMS (HELP TOLL) to No. 58888 but in vain. On the evening of 12th May I tried to talk to customer care executive named, Mr. Ashis but I've not been entertained. Its a great shock to me that the behaviour of the executive was so uncoperative and rude.
i want to deactivate the service at the earliest.
Please help!
custo mer,
Mr. T.B. Sonari
Dated: 13th May.
I
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