I have use airtel prepaid connection from last 4 to 5 yrs.
This is to inform you my Airtel account balance has been debited 5 to 6 time by Rs. 20/-, 30/-, 50/-, 99/-, 20/- respectively.
As on 07/10 at 10.00am i had discuss with customer care executive about this, the executive told me that "Airtel Wap Pack" is activated on your number & they suugest me to sent sms on 222 for deactivate this service, which i did Immediately but the problem is not solved. Than I had again discuss this topic with customer care executive miss Priya & logged complain in airtel customer care centre with referance no. 1014121876 as on 14/10 at 12 noon, but yet my complain about "wrongly debited in balance" is not solve.
when i called up in customer care the customer care executive asked me "we are not able get your account detail, b'coz our system is not updating your data".
This is to request you please do the needful for the same & solve my problem immediately.
Regards,
Vishal Mehta
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