My son got admission in JMIT-Radaur and he applied for a Prepaid connection with AirTel Haryana. At the time of application we attached a Bonafide certificate issued by JMIT-Radaur. Connection started working properly and after one month of functioning he recd. a message for recharge and for that he will get full talk time of recharge value. Accordingly he got recharge of Rs.333/- from delhi outlet. After recharge, connection started creaing problems and when he discussed and checked with the outlet from where he got the connection, the outlet vendor told him to submitt address proof. He submitted the same to him but after 2-3 days connection got blocked and when my son contacted AirTel Haryana, the customer care said the connection is permanently blocked and now nothing can be done. Like this we lost connection charges Recharge balance additional Recharge, a total amount of nearly Rs.700/- (250 85 333) and harrashment.
Please advise us to do the needful.
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