Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel Prepaid Mobile - Charging me extra money unnecessarily everyday | News #88486

Airtel Prepaid Mobile
Charging me extra money unnecessarily everyday

SINCE LAST 3 MONTHS I M CONTINEOUSLY SENDING SMS TO 511 REGARDING DEACT GPRS, THE REPLY IS "YOUR REQUEST IS BEEN PROCEEDED N U WILL RECIEVE CONFORMATION WITHIN 24 HOURS. NEXT DAY AGAIN THE ACCOUNT IS DEBITED BY 14.99. WHEN I CALL THE COSTOMER CARE TO LOUNCH A COMPLAINT THE NOTEDOWN THE COMPLAINT N THE REPLY IS PRESENTLY SERVER IS DOWN CALL AFTER SOME TIME, IT IS REPEATED. NEXT TIME THE REPLY IS UR COMPLAINT IS FORWARDED UIT WILL BE DEACTIVATED WITHIN 48 HOURS AND ALSO UR BALANCE WILL B CREDITED BACK, BUT USELESS. CUSTOMER SERVICE IS VERY BAD AND TALK VERY RUDELY. THEY DO NOT PROVIDE WITH ANY COMPLAINT NO. AND ALWAYS DISCONNECT THE CALL FROM THEIR SIDE, HOWEVER I AM PAYING 15RS EVERY DAY SINCE LAST 3 MNTHS.MY MOBILE NO IS 9890467202. I EVEN TRIED TO CONTACT THEIR MAIN OFFICE IN PUNE, SHANKAR SETH ROAD BUT IN VAIN. THEY ARE NOT PROCESSING MY REQUEST. I ALREADY HAVE RELIANCE BROADNET AND NEVER USE THEIR SERVICE FOR INTERNET BUT STILL THEY HAVE ACTIVATED GPRS WITHOUT MY CONSENT. PLEASE HELP CAUSE I AM WASTING LOTS OF MONEY AND NO ONE IS LISTENING TO ME.


Company: Airtel Prepaid Mobile

Country: India

Category: Miscellaneous

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