DEAR SIR
IAM A CUSTOMER OF AIRTEL PREPAID I YEAR CARD HOLER
MY MOBILE NO 09952184854
FROM JULY TO JULU 2008
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PROBLEM AND NEGLIGENCE ON THE PART OF AIRTEL CUSTOMER CARE
ON 16.12.2007 I VE ASKED TO ACTIVATE GPRS
FOR THAT I HAVEDEDUCTED 20 RS FROM MY BALANCE
BUT ON 17.12.2007 NO CONNECTION GIVEN FOR THAT
I MADE COMPLAINT WITH THE CUSTOMER CARE ON 17.12..2007
THEY ACKNOWLEDGED MY COMPLAINT
UP TO 19.12.2007 NO RESULT TO MY WRONG FUL DEDUCTION
ON 10.12..2007 AGAIN RS 6.50 HAS BEEN DEDUCTED WITH OUT ANY REASON AGAIN I MADE COMPLAINT WITH THE CUSTOMERCARE 121 AND GETTING ACKNOWLEDGED
ON 21.12..2007 AGAIN A MISSING OF RS 6/- IN MY ACCOUNT
THOUGH THE BALANCE IS ZERO THE SHOWED AS A NEGATIVE BALANCE AGAIN I ASKED THE CUSTOMER CARE THEY ACKNOWLEGE MY COMPLAINT
ONLY ACKNOWLEDGEMENTS ARE GIVEN . NO SOLUTIONS TO MY MISSING AMOUNTS AND TO MY WRONGFUL DEDUCTIONS
ON 22.12.2007 I MADE ANOTHER COMPLAINT WITH 9840198401
FOR THE ABOVE NEGLIGENCE ON THE PART OF CUSTOMER CARE OF AIRTEL
THEY GAE A NAMKE WASTH REPLY TO ME COMPLAINT
CAN I GET REDRESSAL
PLEASE DO THE FAVOUR
WITH REGARDS
S.RAVICHANDRAN
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