Airtel Prepaid Service
Balance deducted for service which was not activated by me

Sir,

I am using Airtel prepaid card. my balance of 30 rupees deducted for service job alarts which was not activated by me.when i ask to custemer care he said that the service was activated by me and balance was not refund. earlier before VAS download service which was not activated by me & airtel deducting money for that. I am not attainding any airtel add call & any any az promo message then how any type of service gets activated thats the mystrey for me. i think they activated the service & deduct money for that. I want to complent for that in TRY but i did not know its complent id