This is to bring into your notice that I have applied for a prepaid
(LIFE TIME) to postpaid conversion of my cell no.9867683747 on last week of December but it has not been activated till date.
The executive came to my office collected the documents and said he has Processed the documents firstly he told me a wrong bill plan and Secondly he is not co-operating in this matter. And not picking my phone. Apart from that he has not provided me any cash receipt against the Payment of Rs 600/-.
I already addressed this issue to customer care (Chembur) more than 5 times I had visited also made complaint to your customer care number but no response is giving despite co-operating they are misbehaving with the customer how can Airtel make such careless people as their Customer Care Executive
Coming my enrolment form no is B 221900 Now I don’t want any Plan I just want my regular lifetime Plan back & Money which I had paid & Already I had received the call charges attached for your reference
Kindly look into the matter urgently. & help me to get the justice for a victim like me
RITESH S. SHAH (9867683747)-252730
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