This is for the first time I took an airtel connection and have faced huge harassment from your end. What I feel people from service industry must be utterly cautious while dealing with customers. I am working in kolkata for the last one year but am a native of orissa. The retailer from whom I purchased SIM asked for PAN and bank statement (with the address of the company). After 4 days my connection was debarred then 5 days before I took my landlord with me to Airtel's Customer Care office at golpark, he signed the Outstation form with his address on it. I furnished again my PAN card and Voter ID. After 2 days again it was disconnected. On 28th I went to golpark office they didnt paid heed to my issue and instead asked me to visit your Park Street Office on Sunday. On 29th June (Sunday) I went to Park street ofice there I was made to hear another story. I was conveyed that my matter could have easily sorted in golpark office but they didn’t do. I stay in Kasba and Park Street is pretty away from my place. In spite of all the inconvenience I faced nothing was done to this end. Yesterday I was informed that the connection would be activated within a day because there is no problem with the documents. It has not been done yet. Today I will throw this SIM. My experience says Airtel is very bad in its customer dealings.
THANK YOU FOR THE HOSPITALITY...
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