Ajay Gas Service Sonipat
Not booking of refilling

I kuldip goel user of HP gas at sonipat and my consumer id is 616063. i have DBC connection. i booked my refill on 23/08 vide order no. 6817 that was sent on 27/08 vide cash memo no. 38262 dated 25/08. Today i call gas agency then they told me that you are not qualified for booking refill now you must call after 15 days . sir, please tell me whats the behaviour they adopted for customer's.