Sir,
I had purchased a Cell phone in Oct from Universal. When I purchased, they told me about the mobile damage/theft insurance, I paid additional 450 as the premium of the New phone.
Unfortunatelly, I lost the phone in bus stand. I tried to trace it but could not find it. I filed a compliant with Police and latter went to Univercel for claiming the Insurance.
I filled in a Form and attach all the docs like purchase recipt, police compliant copy, Non tracable copy etc... in ORIGINAL and send it to ALEgION Insurance Broking Ltd in Chennai. So, I had no choice than to send it to them through a corrier. After attaching all the documents I got back the mail from the Insurance comp twice asking for more info insufficiany of documents. They had given some phone numbers to contant which rings for ever and no one answers. however, I do get a engage/busy message at some time for these numbers but they never pick up my calls...
This ALEgION Insurance Broking Ltd is just making money form the customers but not responding nor issuing the insurance.
Please kindly let me know what needs to be done.
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