This is to bring to your kind notice i am having a saving joint a/c no 20572 . I used the debit card of canara bank in the ATM of Punjab national bank to withdraw money of Rs 5000/- but could not withdraw due to some error code no 072 and my transaction declined, unable to process. but next day i found from my mini statement Rs 5000/ has been debited to my a/c no 20572. As i have given a written complaint to my branch with all the ATM transaction slips.but no action has been taken by them. Pls look into this matter seriously and reply me. DETAIL OF atm SLIP:
DATE 04-07-09, TIME - 21:14:10, TXN NO 8887, ATM ID H4293800, AMT Rs 5000/- CARD NO ; 4214582406000431
TRANSACTION DECLINED
RESPONSE CODE 072
UNABLE TO PROCESS
MANISH CHOPRA
653 SECTOR- 7 PKL.
SAVING A/C NO 20572.Canara Bank Manimajra Branch
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