Andhra bank, icici bank
Loss of money

Hello,

I am customer of Andhrabank, Seethammadhara branch of Visakhapatnam. The account no is 25449, belongs to K.Narayana.

I made an online transaction of Rs 10000 from my ICICI bank to the andhrabank account. To my surprise i couldnt recieve the money in the andhra bank account.

When i asked the ICICI bank they gave me the answer that the money is transferred to the andhrabank account and gave me the RBI refference number (85772617) and ask me to check with the andhra bank.

When i went to andhra bank they said, they didnt recieve the money and they are tellin me to ask the icici bank.

I called them repeatedly asking about the issue. I even logged a complaint a couple of times. Still, the situation is the same. Is it the way to behave with the customers?

Please give me the way to get my money back...

Thanks,

Anand K