Dear Madam/Sir,
Would like to submit a complaint regarding unethical selling pracctices followed by two of the leading gas dealers in Bhandup (W) Mumbai.
Two Gas dealers of Bharat Gas & Hindustan Petrolium are providing immediate gas connections to the customers who are ready to buy a new gas stove from the dealers. The conection in this case costs around five thousand Rs. I don't need a new stove, I already have one.
Where as if the customer refuses to purchase the stove, dealers say that there is a waiting for seven days, during which the so called technician from the dealer will come & inspect the existing gas stove at the premises. Which gets rejected due to bad quality.
Hindustan Petrolium dealer goes one step ahead and says that it is a company policy to purchase a stove at the time of new connection. Several conections have been sold with a back date on above condition during the period when Government had imposed a ban on giving out new conections.
If purchasing a stove with new conection is mandatory please treat this as a complain against Hindustan Petrolium else the above complain stands against the two dealers.
The addresses of the dealers are as follows:
1:> HP Gas dealer, 01-Eshwar Nagar, L.B.S.Marg, Bhandup (W) Mumbai-400078.
2:> Bharat gas, Sunil gas agency, opoosite Dreams The Mall, L.B.S.Marg, Bhandup (W) Mumbai-400078.
Regards
Saurabh Tiwari
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