COMPLAINT
SUB: - VIBRATOR/RINGER BUTTON DISLODGED FROM IT’S SLOT ON APPLE iPHONE 3G.
REF: - PRODUCT NAME: - iPHONE 3G (BLACK COLOR – 8GB).
OWNER NAME: - RAHUL SARAF
INVOICE NUMBER and DATE OF PURCHASE: - 001008 DATED 26TH OCTOBER.
SERIAL NUMBER: - 83831PZ8Y7H.
SERVICE PROVIDER and MOBILE NUMBER: - AIRTEL - 919901291830.
I want to bring to your kind notice that I had taken an iPhone 3G from iMAGiNE Store, Level 2, U.B. City, Vittal Mallaya Road, Bangalore on the above said date.
But, I feel sorry to say that the iPhone 3G is not still a year old and already the vibrator/ringer button has been dislodged from its place. I also want you to note that the button has not fallen due to some physical damage/strain accidently.
Now, that I have returned the iPhone 3G to the above mentioned dealer for repair/replacement on May 09, the dealer is telling me that the iPhone 3G has been water logged and hence it cannot be serviced further according to the Airtel service centre.
The issue was only to replace back the vibrator/ringer button to its slot. What I fail to understand is what was the need of opening my iPhone and later after 10 days, informing me that the iPhone 3G cannot be service. I request you to seriously look into the matter and do the needful. Already it has leaded me to a lot of loss.
Any further information if you need, I am ready to give you.
- Warm Regards,
Rahul Saraf
0 comments