I booked a ticket at Madhapur APSRTC Reservation counter. After 2 days, due to some reasons I had to cancel my ticket and went to the same counter. When i asked the agent (Mr Prasad B V) to cancel my ticket he said he has no cash to refund and said he cant cancel. The way he replied was so rude and harsh. I finally went to Kondapur reservation counter and got it cancelled.
Please take necessary action on Mr Prasad B V, Near Madhapur Police Station, Adjacent To Foodworld, Madhapur, Hyderabad - 500034. It is an APSRTC counter and he is not supposed to give such kind of irrespponsible replies.
Thanks,
Anusha
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