I place an order for subscription of Times of India and Maharashtra times for a period of six months. For which i made cheque payment in favour of "Bennett, Coleman & Co. Ltd." dated on 06th Nov. 2010 Cheque no. 939702 of ICICI Bank under the order cum receipt no 2527139 & 2541139. The date of issue start from 1st Dec to 31st May.
But till 7th Dec i had not received Maharashtra Times news paper. I contacted the delivery vender Manoj Yadav who inform me that he had not received the supply of Maharashtra Times and advise me to contact the helpline mentioned on the rear of the receipt. The same incidence i inform to their helpline staff "SEEMA" who received my call on 6th Dec and she assured me that she will take a necessary action on this issue. after that few days i received Maharashtra Times and again on 16th Dec i did not receive Maharashtra Times. So again i complained to helpline staff "SEEMA"
But this is very irritating to inform every time to helpline for not receiving News Paper and at same time i feel help less that i had prepaid the subscription amount and i cannot do anything. They should compensate me for not issuing me News Paper for the above given dates.
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