Dear Sirs,
We ordered 1, 200 books to the company Sterling Publishers and paid all the freight and duties at the invoice.
Now we have to pay once more the Duties in Switzerland because Sterling Publishers sent 1, 200 books as samples instead of good Customs' declaration!
Very amazing for a company which is printing for foreign countries.
We have to pay the Duties twice and the first amount 204 USD is just for Sterling Publishers' fun.
Of course, they do not want to refund this amount we paid first and no answer about that new point... what a honnest company!!!
Limonade
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