SIM CARD INACTIVATED WITHOUT PRIOR NOTICE
On 3 rd Feb I have converted a IDEA SIM card bearing mobile number 9850810554 from a idea show room in pune. Xerox copy of passport and current electricity bill have been submitted by me for identity proof and address proof respectively.
The application for prepaid connection duly filled up and signed alongwith passport size photograph also submitted to the retailer from whom the SIM card was issued.
On last month 8 th the said IDEA number has been made inactive without any prior notice. When IDEA customer care contacted over telephone they say that purchase of their SIM card is not used in certails days so we have de activated the card Further I wish to state that the said mobile no had been recharged with Rs 350/-.
I therefore request you sir to advise me the correct administrative action which can be taken in this case. My mobile number is 9767307037 and my e-mail id is [email protected]
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