I would like to bring to your notice that, I am associated with India Today Book Club since 2007. From time-to-time, I purchased articles, books, CDs, etc offered by them. Last year, I had purchased various books offered by them of around 2600 Rs. At that time, I was alloted 3 days & 2 nights holiday home coupon along with round trip air ticket coupon, but it never materialized & hence I had complained about it many times which is not resolved till date. At that time, the ITBC No. 08503959 was allotted to me. I have borne/suffered that loss. I am not holding any old record besides above, as the same is not available in my computer as I have not saved them all.
On 23/2, I had ordered "SAMSUNG OMNIA PRO" mobile phone worth Rs. 13998. At the time of ordering, INDIA TODAY executive Mr. Bhanuprataap had assured me that along with mobile phone, we will get 2GB memory card, but the same is not received till date. At that time, my membership no. was quoted as ITBC08781523.At that time, along with Mr. Bhanuprataap, SENIOR EXECUTIVE Mr. Ram Mukesh assured me that, I am the only person in Andhra Pradesh, who is qualified for the 60 Lakh sweepstake contest & the same was to be announced on 31 march.
In March, at the time of giving order for 'APTEK CAMCORDER" for Rs. 14996, the exectutive Mr. Anirudha had confirmed a prize of Rs. 362714 owned by me & TDS amount of Rs. 45513 will be deducted & net amount of Rs. 317201 will be sent to me on 30th june. He gave me a HDFC bank check no. 413197 & told me to keep ready - 1) PAN card, 2) 2 photographs with red background, 3) ID proof ETC. confirming the prize owned by me. At that time, my membership no. was quoted as ITBC10324804. At the same time, he had promised a memory card too which is still not received. He had assured me that there will be no further calls from India Today book club for the said contest as as I have aleady won Rs. 362714 & is eligible for Rs. 12 Lakh.
After that, in April INDIA TODAY executive Mr. Abhimanyu called me & said that you should give order for Kodak camera worth Rs. 7598 as last order for confirming the contest. This time my ITBC no. was 10324804. And there will be no further purchasing required for the contest. Along with this Kodak camera, I have not received 2GB memory card, battery charger, AV cable & camera pouch as provided by the company & which is mentioned on the covering box itself & without these accesories the KODAK company will not sell the Cameras to any of its customers. The same is included in the cost of Cameras.
From all of the above, it is revealed that, INDIA TODAY executives are giving different ITBC no. for each order placed by me. It is betraying us & duping the customers by taking orders & not supplying the promised things also.
As I have already fulfilled the terms & conditions of INDIA TODAY book club, then why we are getting calls again from their executives stating that there should atleast be 3 orders for eligibility of the contest. One of their senior executive had confirmed me the prize owned & another senior executive endorsed the same. Then again why they were insisting for 1 more order for the eligibility of the contest when I have won the contest as conveyed earlier by INDIA TODAY senior executive. They should fulfill the promises given.
Further, I have not received a refund of Rs. 13998 towards the cost of Samsung mobile phone, which was debited to my credit card account twice. One full amount of Rs. 13998/- & one installment for the same as I have opted for three EMI's to my credit card account.
All the above issues were communicated several times to the company through emails & personal telephones but all in vain. Now it is learned that the INDIA TODAY BOOK CLUB is not there & they have changed it to BAG IT TODAY to dupe the customers.
One of their (INDIA TODAY) senior executive Mr. Manoj Kumar & Rasheed had promised to resolve all the above said issues ASAP which were under process.
All this I would like to expose the company which is a reputed company in India duping the public by selling low quality material at high cost in the name of contest.
SHIVANAND YALSANGI
([email protected])
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