India Today Group
Unfullied Promise

I am a subscriber of Good House Keeping (GHK1586435 Subsciber ID) and my subsciption commenced in Feb 10.

As per the subscription offer, I was to receive a free gift. The T&C was that the gift was to be received within 2 months. It has been 8 months since the same was to be received.

I also received a letter from the group head apologizing for the dealy and an assurance that the gift would be recieved latest by 15July. I have been following up regularly and the responses are different everytime and are as follows:

&--gt; we are out of stock of the gifts

&--gt; we have defective stock

&--gt; we promise you that we will dispatch the gift within 4 weeks

&--gt; you will receive the gift by month end

I am tired of false promised. the magazine also never reaches on time!