Dear sir,
My name id Pradeep and i travel to Dahisar east (Gokul Anand) to prabhadevi everyday by 7.30 AS-2 AC bus.
I would like to bring this to your notice that the service of AS-2 is very irregular from last one week. I will explain all the instance.
1. On last Friday 12th March there were no buses before 8.00 AM in the morning. That means 4 buses were missing without any prior notice to the passengers. when the first bus at 8.10 came to gokul anand it was already full from the first stop.
2. I travelled on Tuesday 16th March and there was no bus at 7.30. Bus came directly at 7.45. Bus conductor told me that Today is holiday so we have reduced the no of buses.
How can it be done without any notice? Why it has not been mentioned in the time table that there will be less no of buses on festivals.
3. Again on Wednesday 17th march no buses till 7.45 and people were waiting since 7.00 AM on the stop.
4. Today on 18th March people were standing on Gokul Anand Stop and the 7.15 bus driver did not bother to take the bus to the stop and he took the flyover and went directly. Every passenger saw the bus on the stop. we could take the 7.30 bus.
What should we understand? there is nobody to lookafter this? Will this keep on going on everyday or somebody will take care that it dosent happens again.
Moreover there there is no complain section available on the best buses website.
I will be waiting for the concerned authority's reply on the same. I hope somebody is reading the complaints..
Regards,
Pradeep
[email protected]
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