Sir,
Our passports were sent by VFS New Delhi through Ble Dart on 27th Sep 2011. Till now we have not reciecved our passports even we have shown our ID proofs. When we showed our ID proofs then they asked us go and get the photocopies even they had the scannner in front of us. We were told that the passports will be delivered by next day at our address before 11 AM. But they didn't sent any passport. Then again i called that the post have not recieved. Then the lady on the phone said that we have no person to deliver the post and it will be delievred tomorrow. But we needed it urgently then i asked that i need it by 11AM today, then the lady rudely said that if you are so hurried then you can collect it by the office. After that she banged the phone.
Now we are going to the office to collect the post.
Is this the service being provided by Blue Dart as they claim very fast service?? We had to search for a photocopy shop for a long distance and we have not been given passports even after 3 days on showing our ID proof. Moreover the lady talked so rudely that i will not prefer to send any post by Blue Dart and i will further ask other people not to use Blue Dart.
Amit Khosla
Amritsa
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