BSNL LANDLINE CONNECTION FOR BROADBAND
BSNL LANDLINE NEARLY 1 YEAR & STILL WAITING

Dear Sir

This is to bring to your notice the kind of pathetic service the BSNL YERWADA EXCHANGE offers.

I had booked a new landline connection on 20th March in order to get a Broadband installed. When I booked the connection I was assured I would get it within 10 - 15 days.

My Booking Details are af follows :

Date of Booking : 20th March

Customer Account No : 700527856

Waiting List No: DHN3300000

Whenever I contacted the customer care they told me that the work is under progress and I would get the new connection soon.

Last time when I visited the BSNL office on 8th Feb I was asked to contact our Area-Incharge Mr Thomas (Mobile : 9423505657).

When contacted, Mr Thomas told me casually that he would get back to me after checking on the issue.

Please suggest what is to be done in this matter.

Thanks & Regards

Smt Renuka Rajagopalan