Dear Sir / Mam,
I am a resident of Kanti Nagar at Shahadara. I would like to put some serious complaints about DTC's present operational routes like 623. Many Passengers had waiting 623 but a bus comes after 45 intervals in morning times before 9 AM and in Evening from Vasant Vihar after 6 PM.
Many times we have taken complaint book and note down our complaint, but we are not getting proper solutions for our complaint.
The same problem we are facing in the evening so as to reach our home. Those buses which have in this route which was only for Short Route like Delhi Secretariat or Jawhar lal Nehru stadium.
There are more than 1000 peoples who daily up-down through Buses
We are not requesting for Red line. We are requesting you to please provide few Buses having good conditions so as to reach office on time.
We don't say that not to give public services or not to give any facilities to other route, we request you to please provide good busses and some regularity in busses in interval of 15-20 minutes so as to reach office on time. This way you can earn more and we commuters also feel satisfied from DTC.
Kindly put up bus schedule and timings & let us know the frequency of buses. Before 10 AM as well as after 6 Pm there is no regularity of buses plying on this route. All old DTC buses are plying.
I am very hopeful that you take some immediate action on this matter, as all the students & working people which going towards Vasant vihar and other commuters feel relaxed.
Yours Faithfully
Shikha lovely
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