Inconsumercomplaints.com » Miscellaneous » Review / complaint: BEST - Irregular Bus service in the evenings | News #122612

BEST
Irregular Bus service in the evenings

Government is encouraging people to use public transport (which is very good), but not increasing the transport facility, how then would you expect people to use public transport. Because of lack of public transport people tend to purchase their own cars and bikes and thus the traffic increase.

Government should increase BEST bus transport and when this happens people will stop using their own transport and Auto rickshaws (which create jams and inconvenience to public not to mention their arrogance).

I frequently travel by BEST (AC 707 / AC 70) from Miraroad to Andheri west / Santacruz / Bandra.

The frequency for bus route AC707 in the evenings is very irregular. When asked at the depot they say that there are no buses available at the depot to send out, the buses allotted are under repair and very few buses to commute and because of traffic the buses that are on route do not returned on time and so no bus can be sent out on time.

We understand the traffic problem, but does this really cause the delay by more than an hour? or is it that there are not enough buses on this route.

The drivers and conductors on this route say that most of the buses allotted to the AC707 route are under repair and very few buses running and these so called running buses always have some problem or the other on route and are delayed because for no proper maintenance, and when asked we are told that there is no proper maintenance company to maintain these buses.

Is there no way where the BEST can get proper buses as most of the commuters are quarterly pass holders and this is good revenue for the Government.

I understand that the population increase has got the buses to be crowded, but if the frequency is good then the crowd will obviously get distributed.

For the people to get aware of the fact that using road public transport is the best, Government has to increase public transport facility.


Company: BEST

Country: India   State: Maharashtra   City: Mumbai City

Category: Miscellaneous

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