Dear Sir,
I had travelled in Low Floor bus on 14th November Route No 680 bearing no.- DL 1P 7029. I caught this bus in Sector 1 R.K.at 10 pm and I was suppose to get down at next to Ber Sarai but Driver dint stop bus and after calling him he ignored us and even make comments with abusing language. The time was quarter past 10 (10.15pm). I tried convince him but even he dint give time to get down on next stop too. Any way I was manage to get down on Katwaria Sarai stoppage.
I even tried calling the helpline number but alarmingly none of the numbers were in use. The staff of DTC buses are not cooperating and even they are not rendering services for the money they are charging from us. I hope the higher authorities take up this matter seriously and take quick action at the earliest.
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