I faced a lots of problems in the delivery of my consignment to gurgaon. I call 100 times at the delhi call centere of the express it & no one is picking up the phones if it has been picked then the false statements being made about the delivery & promise being given always for the delivery of the consignment. I have not received my courier & courier is return back to the chenna office from where it has been originated. During my conversation i have words with the Express it representive it this include the Conversation with the call center no.011-30672914/01130672918/2916/2909, with Mr Vijat Mobile No.9310301725 who once picked up the phone & ask me to please hold the line but he cut down the line and after that he never pick up the phone like he has taken the credit from me & the i came across Mr. Uday who is the Manager of the north zone express it & they said that the courier will be delivery on 13/09/10 infect of the delivery it has been return back to the Chennai office where it has been originated. And he also not picking up the phone. Then i finally come across with Mr, Kapil who is the regional manager os the delhi & he said that your 2 new consignment will be deliver today but the same case has been happen today i.e. false committment.
Thanks & Regds
Rajat
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