I recently sent a post using Registered Post, the person on the counter told me that it is possible to track the Registered Post online through IPS's web-site. I went to the site however, could not locate any link that tracks the Registered Post. Later I called back to the New Panvel Post Office (410206), the person told that you have to come to the post office to track it! against their own previous statement though, I went to the post office there they told to track online. I told that I tried I don't see anything to track a RP moreover on the phone, I was told to come down here to track it and now you are telling me to go online. Later I asked the complaint book for which they rudely told that we do not accept complaints here, you have to go to head office to file the complaint. I left then. I just want to know following:
1. Why do you misguide people?
2. Why there is complete lack of accountability in your personnel?
3. Why do they go on bullying when someone wants to file complain? After all the complaint is going to help you improve your system. Your are all govt. employees, even govt. can't fire you how can people do that?
Please justify your salaries that you get from our taxes. Sooner or later people will be enraged and will take strict action that may cost you your jobs and perhaps the total system failure.
Gandhi achieved the freedom with the power of people; Indian Postal system is much smaller than the might of Indians!
Be Accountable and Be Admirable!
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