My Consignment number – 6100407634, I have booked one envelope of my Boss from Bilaspur to Delhi by Madhur Courier at Bilaspur (Chhatisgarh) on 04.05.2012. But the same is not yet delivered to consignee at Delhi. I am very surprised and contact at Delhi Authorities on telephone no. 011-23581964 (Phone no collected from Courier tracking site) but they replied that my courier service is not provided to deliver the consignment at Mehrauli, Delhi and they returned the same on 08.05.2012 via Raipur to Bilaspur. I am very much socked and contacted at Bilaspur on telephone no. 07752-403017 to return my consignment immediately. But the response of staff is very rude and neither are they telling satisfactory reply nor telling his /her name and also dropped phone. I'm still waiting for the envelope as it carries valuable document of my Boss.
I request all the people who often use courier service and their important documents are sent via courier, Please dont take services of Madhur courier Service as its pathetic (sorry to use such language) inspite of that you will be happy to use normal govt. provided mail service as we know it takes 5 days for delivery.
VERY POOR SERVICE FROM BRANCHES, WHY CANT THEY TRACK THEIR OWN CONSIGNMENT! AND UPDATE THE CUSTOMER.
I request that their standards of business should be revisited.
Deepak Kumar Jain
M/No-97524-75246
Email- [email protected]
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