Guna/13-08/7:30pm
The Totally corrupt, Inable employees of MPEB (Including all Cos.)are doing ATYACHAR on Public of Madhya Pradesh.
1-I am posted as District Informatics officer (NIC), collectorate, Guna-(M.P), In my Govt.house (alloted by Collector Guna) every month (since few months) I am facing problem regarding billing, some times they are giving Assessed Units, or some time very wrong billing i.e. Add old amount which is already been paid again added, some times we are not very keen to see whole calculation of bill & suddenly paid.
I am posted here & in office timings there is no power consumption also 8 hrs (app) power cut is also here in Guna hence most of time I am living alone at my Govt.residence hardly 3-4 hrs power I am using,
2-also I have been 100%equipped my house with CFL of 5, 8, 15 watts as per my need, hence there is no question to give AAKALIT KHAPAT for govt.accomondation because sometimes I am not in the town for long time but bill is still same all the time,
even corrupt MPEB High official told that There is no question about less bill what a irresponsible behaviour by such type of MPEBofficers of GUNA as well as MP but according to service term Only metered unit bill is justified No one (as one high official told that ITNA KAM BILL NAHIN AA SAKTA HAI,
I must say who will decide the consumers consumption? either officials of company or consumer the answer is well known by the officers him self.
3-yesterday also I have got same type of bill in which I have again got added the prev.month bill, all the time I send any of my subordinate to correct the bill but after not satisfying this,
4-Today I made a plan to go personally to MPEB GUNA (office of AE) without giving my Identity, My husband who is also an Engineer at Gwalior just we met to two clerks One is Mr, Ojha one another person sittingalong with (I don't know the name of person) there who is little bit more ill mannered compared to other one, I surprised to listen that both persons are Loudly told thatt he is unable to correct bill,
Iam very much ashamed to see the such a irresponsible, unmannered &totally rubbish behaviour of such kind of Employee of MPEB GUNA, totally belogs to BADATAMEEZ BAABU Kaum,
but I was waiting for his next step to see his maximum limit of behaviour what a behaviour Mr shivraj singh is really willing to give gold medal for MPEB employees those are collecting the revenue by cutting the pocket of honest customers of board, Of course now meters have been installed outside of houses hence now mpeb is only responsible for them consumer is responsible for paying only metered bill,
Today after giving My introduction now the bill has got correct by revenue officer og MPEB GUNA but there is no hope for future to get correct bill.
My main complaints are:-
1-Behaviour of MPEB Employees is not a kind of gentleman behaviour, they are totally Jungli & very far from gentlemanship even they are don't responding properly to consumers, but just interested to cut the pocket the honest consumers to grow revenue by the support of our present government.
but this is left a question that how people of MP surviving with this problem
I am complainting in Public interest to MPEB that not even for me please they must have to give proper good response over complaints to anybody & also donot cut the pocket of honest persons, If meters are installed outside of house that means no customer is responsible for any loss &only responsible to pay actual metered bill
2-I am also complainting to All high officials off MPEB Guna to punish MR.OJHA along with another Incharge of bill correction who is one of the most irresponsible person to his duties towards customers
we are the customer &MPEB is the service provider nothing else so behave under the guidelines for any kind of activities like billing &after complaints.the lower staff of MPEB including all clerks, JEs AEs Even DES or SEs are not very keen towards customers problems
MPEB & compnies are not very keen towards complaints because they are doing intentionally
but this is left a question that how people of MP surviving with this problem
but I am very keen to go towards Consumer forum If any kind of mistake find in future in my bill & also I must have to go for Right to Information to get whole billing process by the company in case of failure I must have to go even court to get justice in Public interest & my self as well
complaint by
NEERJA SAXENA
District Info. Officer
N.I.C.
Collectorate GUNA
0 comments