DEAR CUSTOMER SERVICE HEAD,
I BELONG TO TEZPUR, ASSAM.TODAY AT AROUND 12.45 PM MY MOTHER RECEIVED A PHONE CALL FROM YOUR TEZPUR SERVICE PROVIDER TELLING THAT THEY HAVE AN ARTICLE IN HER NAME.THEY ASKED HER TO COLLECT THE SAME IMMEDIATELY, ELSE THEY WOULD RETURN IT BACK.TAHT IS HOW THEY THREANED HER.I MYSELF WENT TO THE PROVIDER AND SAW THE PACKET IN MY MOTHERS NAME.AS I HAVE SOME ENGAGEMENTS OUT SIDE MY HOME I ASK THEM TO DELIVER IT TO THE ADDRESSEE. THE ARTICLE IS IN THE NAME OF "ARATI SHARMA". BUT, TO MY ASTONISHMENT I FOUND THAT THE ARTICLE HAS NOT BEEN DELIVERED YET.
IS YOUR NAME SAY ABOUT YOUR SERVICE? AS I KNOW YOU ARE THE BIGGEST COURIER SERVICE OF INDIA.
I REQUEST YOU TO TAKE UP THE MATTER IMMEDIATELY OR I WILL FILE COMPLAINT AGAINST YOU AT THE CUSTOMER REDRESSAL FORUM.
FOR ANY FURTHER COMMUNICATION USE MY EMAIL ID [email protected].
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