Respected Sir,
We are really suffering a lot because of the Pathetic PMPL Service provided on the route Vishrantwadi to Corporation since 2007.The driver takes the bus empty (Only Vishrantwadi route Bus Drivers) but does not halt at the bus stops. Due to this we daily reach office late due to which we have to listen to our bosses for no fault of ours. Similar thing in the evening our office ends by 6.30 pm and it is 9 o'clock to reach to our house daily suffering. Even though we leave early in the morning say at about 8.45 am we don't get a bus to go corporation. The complaint Helpline no 020-24503355 is useless and does not take any complaints and make us run from pillar to post. What is the point in starting a helpline number just for publishing in the newspaper that we have taken a iniative and actually not taking complaints. During the peak time of office timing 9.00 am all the drivers and conductors on Vishrantwadi route go for a common tea break resulting that there are no buses of corporation on the above mentioned route.(As told by one of the Conductor on the same route).
Kindly do the needful on the earliest.
A unhappy consumer.
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