My experience with Hyderabad passport office is abosolutely horrific. There is no accoutability and responsibility. The telephone numbers are virtually busy 24x7. The online status does not change... only the date is update.
file reference: C002351, applied on 31-Jan for renewal of passport.
It is almost 2 months now and there is no response. The email id given is of no use there is no accountability... the officers encourage agents...
While the govt is doing a lot to improve the system... the submission of application forms is very good but after you submit there is no guarantee about what happens inside. You just need to pray that it comes.
I hope somebody does something about it. No wonder all the fraud and fake passports in India are issued by Hyderabad.
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