False promises and took customer for ride.By the staff of hyper-city thane GB road..
I need a clarification form the team of home entertainment who did the sale provided by your executive and Team leader who approved it…
Customer is taken for a ride at store here. I booked a LCD under summer offer and i have been not told that i am not eligible for
Gift voucher of Rs.3000 and Rs. 500 for salon, which is been promised by the executive who sold me for
Purchase of LCD TV Panasonic LCD TV?? and same… if you’re having arrogant People like Neha gupta (TL) who informs me that person who did the sale is out of town and on leave..
So called floor manager Sumeet phulwani, Nowhere seen in the picture before sale, comes and folds his hands with is body gesture hands folded, that I am not gone listen to you and whatever we say is true and let the customer suffer?? He explains that even though we will give you the coupon and that will be of No use.is he sharing is pocket money from his salary towards the customer the things he spoke NO other customer can understand nor listen to him to customers, he speaks like a robot teaching me about the hypercity process...
Is it true that customer need to learn about the product & process knowledge of hypercity and then enter hypercity for any purchase and customer waste their money here right?
Is customer gone have the product knowledge from outside and then purchase as per their will?? Definitely they will go somewhere else... (More, D-mart..etc…)
Is mr.sumeet Phulwani in his whole sense while speaking to customer or me??
So why don't Hypercity start consumer product knowledge outside the store and let all your consumer has training first then Do the shopping...
i have to take strict legal action on your store. Very one is irresponsible staff enjoying within themselves and not even attending the customer??
Along with and arrogant staff is been introduce in Hyper-city G.B road thane w..
I stay few blocks away from the mall and always purchased many things and henceforth have to De frame about the LOOP holes and misguidance and see to it that NO! Person enters Hypercity for their misguidance which is not appropriate? For same @ my friends or anyone enter Hypercity is it right!!!
I want to know, ask if neha gupta (TL) spoke to her sales executive and approved, then why haven’t she spoke with the customer for cross check and clarification?? About the gift voucher?
Thus she think as team operational manager coz yesterday evening to i have been to store she was like busy on whole store cared by her, Own self not at all willing to help. Made me wait for more than 30 mins…
I have seen people staff and administration doesn't even stick to the standardization of working policy :(very bad administration note it...
i need a compensation for trauma and phone calls made by me suffered for past 2 days and negative attitude by your so called floor managers and irrespective TL who herself don't know what she spoke with her executive... need a resolution at earliest...
Please note: keep staff who can understand English, Hindi and Marathi... Coz I have seen every staff English is gone for a toss very funny isn’t it
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