Order Not received - False Commitment
Hi,
I have placed order an for PHILLIPS DVD PLAYERS OR SPEAKERS on 23rd of FEBUARY' 2010 and my order# is HD5958. Today is 22ND of APRIL '2010 and I have not received the my order. Whenever I try to contact them they give false commitments. Even after making so much call to them I haven't received the product But EXECUTIVE MR. PARMINDER, MR. GAURAV (SR. EXEC), AR. RAVINDER & MISS. ASHA. HE/ SHE told me that the product is in a way & delivery 2 or 3 days. then i call again & tell me the same reason. Mr. gaurav told i'll give it to u reimbursment on late delivery of product. but no response during the day. i have paid 2 insatallment & pending 4. before five days i cancelled the order but order was not cancelled due to some reason. what reason i dont know. I tried to get the number from them but they never provided the courier company number.
When I am asking to refund the money they are saying that it will take more than TWO month to refund the money so it would be better if you wait for the product. I do not understand it takes a minute for them to charge the money and it takes a month to refund the same money. I have paid my first installment to the bank but I haven't received the product.
Please help me and provide me a solution!
Regards,
ANIL BAJAJ
9818324742
0 comments