Aquagurad water purifier i novia
Not providing the service despite regular complaints

I have purchased one water purifier from Aquaguard i novia model and also taken insurance for the same from the same compnay. However, despite regular complaints the agency and service centre at Ranchi is befooling me and informed that water switch is not repairable and requiring change of water switch. After contacting on regular basis for last one & halfmonth, the agency and service centre informing that we are in the process of bringing water switch but they simply befooling me and till date they have not brought the switch and I am not receiving water from the machine. This kind of poor service and cheating is getting beyond tolerance. Even service agent is also not responding to telephone calls. Arrange to take stern action against the culprints and provide the service without any further delay as my family is suffering after purchasing this water purifier from Aquaguard.