Dear sir
I am victim of Bag it today company which they say as Living media group of India today, Sir one fine morning I got telephone call stating that I have won some amount in their draw and asking me to pay the tax amount to clear the amount, Prior this I dealt with this company once by taking some products, after repeated calls from a lady called Shruthi from Bagit today I said Ok, than she asked me to pay the amount for against tax for the amount I have won without telling me that she is booking 2 orders, she made me to pay Rs29999/-(Twenty nine thousand nine hindered ninety nine) against order ID 580125488 and for Rs28499 (Twenty eight thousand four hindered ninety nine) against order ID 580145877 but at that time I asked for confirmation in written mail but she said as soon as order is processed the mail be sent to you, After some time call as come asking me about the order booking of 2 orders than i said no I have not booked any order, than after two days this lady from sales dept called me again telling that pl accept what they say and that is only a formality. Trusting that lady;s words I did as what she told. But lately i realised that these people are playing a false game because i have not received any confirmatory mail and i have not accepted the products.
since than these people are harassing & torturing me to take the order and money cannot be given back pl help, these people and this type of bogus company should be banned I dont know how many victims are there like me.
Their mail ID and contact Tel;[email protected]
or call us on 0120- 4112424
And i have received the call from 9112047917200 from Shruti/Shrthi sharma and latest call from 911204635352 by shruti sharma (these are one way lines) we cannot call these nos.
Regards
Rajesh
mob:9844890100
Dear sir,
Pl tell me what is that going on and how many more days is required to resolve the
issue I am loosing my patience, I have been put to so much inconvenience due to
your sales people by telling all false things and putting your valued customers in
trouble, And to correct the mistake why it is taking so much time can you pl
elaborate so that I should get feeling that some action has been taken by you, I
am fed up with the repeated answers by your people. Can you pl give the authorised
people phone no at least to know the status of my case.
Regards
Rajesh
On Mon, 11 Jun 10:28:57 0530 wrote
DearMr.
Prasad,
This is with reference to your e-mail.
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that your complaint has been already forwarded to our
concerned department. We checked the status with
them and received the revert that the same is still on Follow up. We assure you
that we are working on your case very closely. We make you sure all the possible
care shall be taken to get the complaint resolved.
Please feel free to get back to us for further assistance.
Assuring you of the best possible services always.
Regards,
Chandra Mohan
Executive-Customer Care
Bagittoday
Please quote your
Order
ID- 580125488, 580145877
in all future correspondence.
Note: In case of any query not related to the discussion in above
e-mail should kindly be emailed to [email protected]
or call us
on
0120- 4112424.
From: Rajeshwar prasad [mailto: [email protected]]
Sent: Friday, June 08 5:16 PM
To: Response (BagItToday)
Subject: Re: Order Id 580125488, 580145877
Hope you will keep up the promise, As since yesterday I was waiting for your
replay i was preparing my grounds for suitable action thanks
a lot you have responded but dont give me repetetive answeres pl take some action
i will wait for 3 to 4 days and start my exercise hope before that you will take
some action.
Regards
Rajesh
On Fri, 08 Jun 13:32:04 0530 wrote
Dear Mr. Prasad,
This is with reference to your e-mail.
Please accept our sincere apologies for the inconvenience
caused to you regarding the same.
We would like to inform you that we have taken your matter with the concerned
department along your concern, we are still in wait for revert from them, kindly
allow us some more working days to do needful.
We make sure that we shall resolved your issue at the earliest, kindly allow
us some more time.
We appreciate your co-operation with us in the same interim.
Please feel free to get back to us for further assistance.
Assuring you of the best possible services, always.
Regards,
Ranjana Gupta
Executive Customer Care
Bagittoday
Please quote your
Order Id-
580125488, 580145877 for further future correspondence.
Note: In case of any query not related to the discussion
in above e-mail should kindly be emailed to [email protected] or call us
on 0120- 4112424.
From: Rajeshwar prasad [mailto: [email protected]]
Sent: Wednesday, June 06 1:29 PM
To: Response (BagItToday);
Online Support
Subject: Re: Re: Order Id 580125488 and 580145877
Dear sir,
I am simply waiting for your action as per your word to wait me for 5 to 6 working
days, this time also i have kept my cool with patience you can also pl see the
messages down since how lond i am posting and for every mail your answer is to
wait for 5 to 6 days
but i have waited for nearly 40 days, Now pl give me solution or what is your
version if I wait further more second instalment will also cut from my account
now.
Pl act now or else I have to take step.
Regards
Rajesh
On Fri, 01 Jun 19:59:53 0530 wrote
Thank you sir,
But for every mail i am getting the same answer to wait for 3 to 4 days but for
your information it is almost 1 month is over, waiting for the justice but as per
your assurance i will wait for given period of time and hope this time i will get
full justice.
Regards
Rajesh
On Fri, 01 Jun 10:51:41 0530 wrote
DearMr.
Gangana,
This is with reference to your email.
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that as per our records we have checked with the
concerned department regarding your issue and as per revert
received from them, they are working on the same. We request you to kindly allow
us for next 5-6 working days.
We would also like to inform you that as soon as we receive revert from the
concerned department we shall update you on the same accordingly.
We assure you that your complaint will be resolved within the given time frame.
We do understand your concern but hope you understand our limitations.
Please feel free to get back to us for further assistance.
Assuring you of the best possible services always.
Regards,
Sumit Sharma
Executive Customer Care
Bagittoday
Please quote your
OrderId580125488 and 580145877in all future correspondence.
Note: In case of any queries not related to the discussion in above e-mail should kindly be emailed to
[email protected] or call us on 0120- 4112424.
From:
rajesh prasad gangana [mailto: [email protected]]
Sent: Wednesday, May 30 12:17 PM
To: Response (BagItToday)
Subject: Re: Order Id: 580125488 & 580145877
Dear sir,
As you said i have waited for 15 days from what you mentioned time but i dont
think that you are interested to take up the issue seriously, I will wait for 2 to
3 days and i will forward the whole story to my own sources, you are just testing
my patience and
unable to take the decision on your innocent customer who is suffering on the
words of your lier staff, who are cheating the people and as she (shruthi) said
what happened to the draw which was supposed to be opened on 11th may. this all
shows that you are
encouraging this type of things in your organisation. I expect further no delay on
the issue and take decision atleast now. Already one instalment is deducted i want
my complete refund of the canceled order.
Regards
Rajesh
On Thu, 17 May 03:05:12 0530 wrote
Dear Mr. Gangana,
This is with reference to your e-mail.
Please accept our sincere apologies for the inconvenience caused to you in this
regard.
We would like to inform you that we have forwarded your complaint to concerned
department to get your
issue resolved at the earliest. We request you to kindly allow us for next 4-5
working days.
Please feel free to get back to us for further assistance.
Assuring you of the best possible services, always.
Regards,
Gurpreet Singh
Executive Customer Care
Bagittoday
Please quote your
Order Id: 580125488 & 580145877 for further future correspondence.
te: In case of any query not related to the discussion in above e-mail should
kindly be emailed to
[email protected] or call us on 0120- 4112424.
From: rajesh prasad gangana [mailto: [email protected]]
sent: Tuesday, May 15 5:29 PM
To: Response (BagItToday); Sales Bagitoday
Subject: Fw: Re: Order id 580125488 & 580145877
Dear sir,
My credit card payment of Rs.3640 of before and this time's cancelled order of
above
mentioned orders is already deducted from my credit balance till now you have not
decided to cancel my order and send the amount back, Sir you have to take action
>
>
quick has matter is already pending I expect the quick action from your side jope
>
you will understand the agony and clear the issue at the earliest.
>
Regards
>
Rajesh
FollowRediff
Deal ho jaye! to get exciting offers in your city everyday.
For up-to-the-minute coverage of news and entertainment in English, visit
http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
>
This e-mail communication and any attachments may be privileged and confidential
to Living Media India Limited and are intended only for the use of the recipients
named above. If you are not the intended recipient, please do not review,
disclose, disseminate,
distribute or copy this e-mail and attachments. If you have received this email in
error, please delete the same along with all attachments there to and notify us
immediately at [email protected].
>
>
FollowRediff
>
Deal ho jaye! to get exciting offers in your city everyday.
>
>
>
For up-to-the-minute coverage of news and entertainment in English, visit
http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential
to Living Media India Limited and are intended only for the use of the recipients
named above. If you are not the intended recipient, please do not review,
disclose, disseminate,
>
distribute or copy this e-mail and attachments. If you have received this email in
error, please delete the same along with all attachments there to and notify us
immediately at [email protected].
FollowRediff Deal ho jaye! to get exciting offers in your city everyday.
FollowRediff
Deal ho jaye! to get exciting offers in your city everyday.
For up-to-the-minute coverage of news and entertainment in English, visit
http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential
to Living Media India Limited and are intended only for the use of the recipients
named above. If you are not the intended recipient, please do not review,
disclose, disseminate,
distribute or copy this e-mail and attachments. If you have received this email in
error, please delete the same along with all attachments there to and notify us
immediately at [email protected].
Dear sir,
Thanks for intiative, I am getting phone calls from this no 9112047918700, and the
callers name she said Shruthi sharma and earlier also from sales dept I have
received the call trapping me from the phone no 9112047917200 and caller name was
Shruthi she said, kindly enquire and get my money refunded and the image of
bagittoday will not spoil. I expect very sincere effort from you to trap them and
punish them and save people like me.
Regards
Rajesh
On Wed, 02 May 12:36:55 0530 wrote
>
DearMr.
Gangana,
This is with reference to your email.
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that we have taken your matter with the department
concerned. We request you to kindly allow us few working days to resolve the
issue. Hope you shall bear with us in the interim.
We also would like to inform you that kindly share with the contact number
from which you are getting calls regarding refund information.
Please feel free to get back to us for further assistance.
Assuring you of the best possible services always.
Regards,
Abhishek Mishra
Executive Customer Care
Bagittoday
Please quote your
OrderId-
580125488 & 580145877in all future correspondence.
Note: In case of any query not related
to the discussion in above e-mail should kindly be emailed to
[email protected]
or call us on 0120- 4112424.
From:
rajesh prasad gangana [mailto: [email protected]]
Sent: Tuesday, May 01 11:36 PM
To: Response (BagItToday)
Subject: Re: Order Id : 580125488, 580145877
Thank you, But I am getting calls from your sales dept saying that my refund will
not given back, But if
that is the case i have to look at some other way, But Ihave confidence on your
system that you will not do loss to your customer.
I will contact you back after a week days.
Regards
Rajesh
On Mon, 30 Apr 15:41:13 0530 wrote
>
Dear Mr. Prasad,
This is with reference to your e-mail.
Please accept our sincere apologies for the inconvenience caused to you.
We would
like to inform you that we have forwarded your complaint to the concerned
department to resolve your issue earliest. We request you kindly allow us 6-8
working days for the same.
We request you kindly bear with us in the interim.
Please feel free to get back to us for further assistance.
Assuring you of the best possible services, always.
Regards,
Abhishek Gaurav
Executive Customer Care
Bagittoday
Please quote your
Order Id:
580125488, 580145877 for further future correspondence.
Note: In case of any query not related to the discussion in above e-mail should
kindly be emailed to [email protected] or call us on 0120- 4112424.
From:
Rajeshwar prasad [mailto: [email protected]]
Sent: Monday, April 30 11:58 AM
To: Response (BagItToday); Sales Bagitoday;
Online Support
Subject: Fw: Re: Re: Order ID-580125488, 580145877
Dear sir/Madam
I have mentioned the whole story for you tat also your people Miss Shruthi sharma
calls and tells me that my money will not be refunded, I could't understand why
your organisation is behaving like this, trapping innocent customers like this by
telling all false things, and your people are so experts in trapping customers,
this is not fair from your side, you said already my problem is referred to
complaints dept and Pl give the solution by mail, we dont have that much time to
listen to your people and only one shruthi will speaks from all depts. I sincerely
expects the refund as I have not ordered any product from my side everything told
by your Shruthi and trapped me, Dont make me to take extreme step. Order Id's are
mentioned in the subject.
Regards
Rajesh
Note: Forwarded message attached
Dear sir,
Kindly tell me whether to accept the parcel or not, because she has been told that
they are free to me and the amount can be repaid from the amount won. My parcel is
waiting, I kept my parcel in waiting pl confirm me immediately.
Regards
Rajesh
On Sat, 21 Apr 12:11:53 0530 wrote
>
Dear Mr. Gangana,
This is with reference to your e-mail.
Please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that we have forwarded your complaint to the concerned
department regarding the misguidence.
Please feel free to get back to us for further assistance.
Assuring you of the best possible services, always.
Regards,
Ranjana Gupta
Executive Customer Care
Bagittoday
Please quote your
Order id580125488, 580145877 for further future correspondence.
Note: In case of any queries not related to the discussion in above e-mail should
kindly be emailed to
[email protected]
or call us on 0120- 4112424.
From: rajesh prasad gangana [mailto: [email protected]]
Sent: Friday, April 20 11:06 AM
To: Response (BagItToday)
Subject: Re: customer's plea
Dear sir,
My ID's are 1) 580125488 for the sum of 29999/-
2) 580145877 for the sum of 28499/-
Pl confirm me that what is told to me is right are false and why they have taken
two payments and also she told that as if she hold the winning prize amount in her
hand but I could't digest what she (shruthi) told because I had very bad experience
with your Bagittoday earlier.pl help.
Regards
Rajesh
On Fri, 20 Apr 10:12:57 0530 wrote
>
DearMr.
Gangana,
This is with reference to your e-mail.
Please accept our sincere apologies for the inconvenience caused to you.
We request you to kindly provide us with the order id for which you want
information so as to enable us to do the needful.
Please feel free to get back to us for further assistance.
Assuring you of the best possible services always.
Regards,
Chandra Mohan
Executive-Customer Care
Bagittoday
Note: In case of any query not related to the discussion in above
e-mail should kindly be emailed to [email protected]
or call us
on
0120- 4112424.
From:
rajesh prasad gangana [mailto: [email protected]]
Sent: Thursday, April 19 12:50 PM
To: Response (BagItToday)
Subject: Not clear dealing by Bag it today
Dear sir/madam
As said to me that i have been won some amount and the amount paid by me towards
tax
amount for the won amount, The the products which are getting are free to me as i
won in your contest, Pl assure me that what has been told to me by Miss Shruthi is
correct or not or else i will take i action.
Regards
Rajesh
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