Inconsumercomplaints.com » Shops & Trade » Review / complaint: Chennai Packers and Movers - No response when contacting for delayed delivery | News #168801

Chennai Packers and Movers
No response when contacting for delayed delivery

Saturday (27-12)

I am in the process of relocating from Chennai to Bangalore on Saturday. I had contacted Chennai Packers and Movers for the shifting process. The company had send K.Abdullah to my residence in Adyar.

The packing process was completed at around 7.00 pm. I was informed that the goods would reach the Bangalore address on Monday.

Monday (28-12)

No response

Tuesday (29-12)

Since I had not reached on Monday I had contacted them on Tuesday and asked if it can be delivered that evening. They said they would and give a call in the evening. I had called them again and again but I got very poor response most of the time the calls being unattended. Later I got a message saying the goods will be delivered only on tuesday. Again I kept calling to ask what time the goods would be delivered tomorrow and requested to be sent before 7.15am as I would not be available after that.

Then I had called Mr. Balaji at around 7.30 pm to say that his Bangalore Counter Part is not responding.

After many unattended calls he picks up I asked him where his office is so that I can go and collect the things and asked if they would reimburse me the charges incurred. Then he asked me to come by town bus to collect the things.

In some time I got a message (SMS) from the Bangalore Contact person Mr. ValliSelvam that the goods will be delivered by 6 am and not to worry.

Wednesday (30-12)

Morning 5.45 I called up Mr. ValliSelvam to check if they are finding any problem in reaching my house in Banashankari but his mobile was switched off. Then I called up Mr. Balaji in Chennai to find out what was happening. He picks up and said he will call me back. Again at 6.45 I call him back and then he gives me Elango’s no.

Elango said he is starting immediately and asked me the landmark At 7.48 am. I call him again he asks me if my luggage was microwave oven, washing machine etc which is not mine. I told him my actual items.

Again I call at 7.51 to know if he had started he says he cannot come as there is a bandh.

I called and checked with other people if vehicles are moving. Then I called him again to say that vehicles are moving and I need the delivery ASAP.

I tried calling all throughout no one picked. I receive a call from a driver in Chennai packers and movers at 10.30am and he says that he is starting and again gives a list of wrong items to be delivered. He is asking me the route to reach my place.

By now iam exhausted sitting and typing this totally stressed out. Its 11.27am now hoping to receive my goods in right condition.

Other details which might be useful to you

Chennai office:

Balaji

9840024011

9940146011

Bangalore Office:

Valliselvam:9739183601

Elango:9986650019

Driver who had contacted me from Bangalore on Wednesday Morning at around 10.23 am

Contact No:9141724652


Company: Chennai Packers and Movers

Country: India

Category: Shops & Trade

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