Dear Sir,
This is with reference to SAHARA PACKERS AND MOVERS, Hyderabad. We shifted from Hyderabad to Vijayawada on 19/02 and we opted this company as packers and movers. When I called them they have sent one of their Executive - Kuldeep 17/02. He came and had a look at the total stuff and estimated the value as Rs. 12, 000/- and he told the 3 boys will come and pack each and every thing load them in the vehicle and later 2 boys will come along with the vehicle to Vijayawada and they will unload the stuff and unpack everything and place them in the new house. On these conditions I paid Rs. 500/- as advance. He told me once the packing is made and ready to start we have to pay the remaining amount Rs. 11, 500/-. I said ok for that since the whole stuff will be packed by then and 2 boys will come along with the truck.
On the shifting day around 10'o clock 2 boys came instead of 3. I've asked where is the other one they said he will come later. Among these 2 guys one is Kishan the senior one who know little bit to pack and the other guy is a new one who dont know any thing and not at all interested to learn how to do work. They both came and with my family members effort by evening we have packed every thing and the truck came but not the 3rd guy. Even while loading we have helped them to load.
We took care of these 2 guys by offering snacks and tea twice, gave 200 to eat outside during lunch. Once the truck was loaded while billing this Kishan guy said the bill was Rs. 14, 000/- and i said it was only Rs. 12, 000/- and he called to the executive they bargained and i said no. I gave Rs. 300/- for dinner and Rs. 100/- to truck driver from private transport hired by these guys and which is not company one to these 2 guys who are coming along with the truck. They said they will start by 9:00 PM and will have dinner and reach to Vijayawada.
When I reached to Vijayawada in Bus arount 6:00 AM on 20/02, the truck driver called me for address and when i went there some local drunken people are waiting along with him and this truck driver told me they will unload from the vehicle. When I asked for the packers and movers guys he said they didn't board the truck and told him a lie that they told to me that they will not come and gave Rs 1000/- to truck driver and asked him to find local coolie and make them unload.
When I called to Kuldeep or the office of the Sahara Packers and Movers they said they will not come to unload and very rude in responding to me and they have never told that they will come and unload.
This was total bluffing of customers and we suffered a lot for their act.
So I kindly request you u to take strict action
Regards
Chanakya Bandy
91 - 99598 36356
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