Dear Respective Sir,
I have purchased your 3G on 10th NOV'10 and from day one i am trying to
cal to your call center on no. 18002660000 and 1800266121, 9034000121
but all in vain. after long time again i have tryed to contact with CC
when i received cal from ur side for DOCOMO bill then he guide me
nothing be happened if you mail to any one like nodal office you need
to logged complaints first so i have logged Complaint NO. 246612651 on
13th dec & again 246796353 logged on 14th dec as per my plan speed 3.6
mbps but m not able to even gmail with in second even not connected in
Bhatinda town. My concern is this if DOCOMO launched 3G then your
responsibility to give proper service to Customer. Few days back i
have received 3G device bill near about 682/- with 17 dec due date
which i will never pay bcz when i not used
ur facility even from day one m sending you mail to your nodal officer
for speed or connectivity issue.
Plz go through the trill mail for your information and resolve my
Issue. I hope you understand the GENUINETY of case and refund my
- for device and waive out the pending bill. nobody here to
response me regarding my problem
A/c no. 978512730
DN No. 7206133983
Waiting for response
regards
Joginder Brar
9996108100
Karnal
Haryana
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