I have visted on 8th March Easyday outlet in Shopprix Mall, sector -61, Noida to exchange a pack of undergarments purchased on 2.03.2011 as I was hand over a wrong size pack by their executive & when i complaint in this visit & demanded for the exchange they refuse to listen & told me that they have mentioned no exchange for this item. They pointed to the tag which was put on the top most rack where it was not even visible.. The Store In charge was very rude & I told him I understand you cannot exchange but you must first check the pack which is still not opened & you must display the NO EXCHANGE TAG at the right place & make sure your team person should be appointed for this rack who can handover the right sizes & convey your policies.
I left the pack on their counter as it is as I was shocked to see their rude attitude towards me & left the store feeling humiliated.
Looking forward for prompt action for the managing authority.
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