Dear Sir
I have given to most of the HERO Honda Authorised Service People for the past 10 years, they use to change most of the spares unnecessarily. Particularly this time I gave my Hero Honda Achiever bike for service to INDIAN AUTOMOBILE, Vanuvampet, Chennai, I had very bad experience with these people. Actually I had complaint of self starting, Engine Smoke. For that they have changed my Engine Bore, Chain Sprocket and its accessories and charged Rs. 6, 000 (FOUR Days they have kept my bike) but they didn't give solution for self start, still hard to kick, and throttle didn't stay for long time, it may switch off or it may accelerate more automatically (just like choke switched on). Next day when I gave them, they retained my bike and charged me Rs. 800, without giving ANY SOLUTION. Again I went to them and told, they are simply BLINKING, BLINKING, WITHOUT GIVING ANY SOLUTION.
I am very much impressed by Hero Honda Bike and customer for past 10 years I have got one Splendour, then Hero Honda Achiever. But because of this irresponsible (culprits) (INDIAN AUTOMOBILE, VANUVAMPET, CHENNAI), I got more pain in my back and I was away from office for ONE Week in Medical leave at the period of TN BUDGET Period. I am very much stressed physcially, mentally as well as financially.
Enquiring other customers, most of them are telling same type of complaints.
Will I get any SOLUTION from the most prestigious company (HERO HONDA) of our India.
With regards
Baranikuma
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