My name is Dharmender kumar. i had a policy of aviva life insurance policy number wlg1715495 starts at 18/04 with half yearly premium Rs. 6000. at the time of selling policy the agent told to me that the locin period of the policy is minimum 3 years.after 3 years you might be stop paying preimium, but your policy will remains in force. i paid all 6 preimium on due dates.first of all they never provide me the information about my fund value, nav, atleast no reminder for policy due. after 3 years i stopped premium as the agent told me about minimum locin period. but on 23/03 i got a letter with aviva life insurance attached with a cheque of Rs. 12000 only, while i had total paid Rs. 36000. to the company in 3 years. in letter company told me that ur policy has automatic terminated (autofore close) due to non payment of 7th premium. after that i made 3 visists nearset branch, but they never suggest me a best solution, when i demanded my fund value report and my nav, they also not provied it at all. after that i made e mails to the company from where i was able to know about my fund values and nav reports, and it was really to surprising and shocking when i started my policy my units was 187 after paying another premium my units only increased by 10 only i, e 197 all my previous units had to deducted in tha name of 5 diffrent charges, after paying my all 6 primiums my final units was only 192. when i made again a visit to the branch they told me that these all charges will continue fore ever and when i was made a calculation in front of brach manager, i was come to know that after paying 30 years premium i will be at BEp position that is i will get the same amount after 30 years which i will paid, then wt be the benifit of taking policy, i have some further policies of LIC, ICICIPRU, TATAAIG, but they never made this type of fraud with me, they provide time to time updates about my nav and fund values, from where i never in loss position.
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