Inalsa
INALSA worst in kitchen appliances and in services

It was quite disappointing that Inasla who themselves proved best in terms of Home elctronic

Gadgets and founded since 1967, A consumer had great expectation from company when they purchase

any product. In same way I purchased a Multimix in second sale and got so much disappointed seeing its services and commitment. The services are really worst, on top of that Engineer section is toally junior who are unable to open and clsoe any

product. Multimix is very small and Engineer told to me that he is unable to service because he has less knowledge doing that even to open a srew and fix it as it was original position before opening.

When spoken to Mr Sharma Head of service department who also told to me that Engineer cant give service at on site because there engineer are very junior to give services on site as against company claim when any consumer purchase any brand.

Engineer had taken my Mutimix on Friday night and when i asked him that he has to show me the parts which you will replace . he denied he said i will not open and will not show you, he was so rude while replying. It seems he has this kind of training from his head and from company. How should I get confirm that my part is replaced because service is not done in front of me.

even My part still with service engineer and not taken by him.

I am not happy and planning to launch a complain in consumer court. Same has conveyed to Mr Sharma (Head of services) and he said to me ok go ahead. He is less intresed to save company bad image infront of consumer.

I had purchased my product in second sale, and since first day i got smoke while plugin this to mains switch board. Engineer confirmed that it is totally faulty.

Inalsa should replace it with enw one and also send apologies letter to me, they harassed me a lot.

I need Inasla should replace the MULTIMIX with branded new because i havent use there product for single day since first day i launch compaint to Inasla.

request to all customer that INALSA is worst in after sale services, so in vest your money wisely

Thanks

Danish