Dear Sir/Madam,
I am Pawan kumar dubey From Noida. I have purchased Touch P Phne handset of I Phone company from Naaptol.com April in rs 4299.00. After three months of purchase, handset occurred problems. Touchpad was not working. I make a call to Costumer care of naaptol.com.he said t me that your phone will be replaced within 7-10 working days. I sent my mobile via courier (Blue Dart).company received my phone since 13 of July. My phone is not replaced still now, in between many times i make a call to costumer care. Every time they said to me that you'll get your mobile within 7 working days again & again I listen same answer. They told me that we are replacing your handset. After that they didn't respond me about my handset finally. After that I send a mail to naaptol.com at [email protected]. Again I not gated any respond from there end.
I request to the company to give my phone or money back.
I am really frustrated & disturbed by the attitude of naaptol.com. The company is merely interested in making profits by giving falls promises to the customers. I don’t know where to go for redress of my complaints. If naaptol.com is interested only in making profits and not interested in Customer care, they should quit their business. PLEASE THINK TWICE BEFORE BUYING ANY PRODUCT FROM NAAPTOL.
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