I received phone call from Ms. Aankansa from JustDial, after 5-6 conversation, she convince me to take service as a trial basis, And as kept on her good faith I agree to take JustDial services for my Wife LIC business, for trial periods of 3 months (8th January to 7th April).
After that he sent her executive on my place, As per my conversation with Executive
He told me that for normal plan you have to pay Rs. 1433/-, As company policy you have to pay 3 months at a time (Rs. 4299/-) “IF YOU DON’T LIKE THE SERVICE YOU CAN STOP PAYING AFTER 3 MONTHS’’ (but 3 months service is mandatory)
And he also told me that I have to sign ECS form which company will start withdrawing after 3 months IF I AM CONTINUED WITH SERVICES.
The executive also Meet me & my wife personally and explain the same things to both of us. And we are agree to take trail for 3 Months.
My wife signed the documents and paid Rs. 4299/- wide cheque.(for 3 Months trial)
Also we request the executive as well as Ms. Aakansha that we are not in town so request to start service by 8th January (but service started by 5th Jan’2011)
Today I come to know that JustDial Started ECS of Rs. 1433/-
After that I spoke to Miss Pooja Patel, I explain her and she will told me that “you do whatever you can we will not help you, you may aware that you sign the contract.”
My complain no is 46198.
My 2nd call was with Ms. Aakansha, she and the executive also refused to take responsibilities. But she gave Assurance that she can try to find out some solutions and she will help me for the same.
I request you to please Refund my ECS amount and kept 3 months services.
If I satisfied I will continued the services.
After my 3rd mail about STOP ECS payment (as per their instruction) on 5th Feb,
Again 18th they TRY to pass ECS from my ACCOUNT (they god I kept only Rs. 700)
and I pay find Rs. 250 to bank.
we have been registered in the name of LICMUMBAI.COM
Look in to matters and please do the needful
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