Dear sir
My name is Mukesh Kumar Verma my addresse was mentioned above. Sir i have an serious problem with LG Customer care support. I purchased a Window AC of 2.0 ton on 6/05 .On 24/03 I call customer care center and talk to customer care representive name Amit he register my request for 3rd free service of my AC. After that a service engineer is came to my home without informing me he said that your Ac should be send service center for filling gas and tomorrow a man has come and collect your AC. But no body was came after that on sunday again i call to customer care and requesting that pls send one more reminder for the same. After that a call was came & said that we will came between 3.00 to 4.00p.m.but they came at 4.45p.m. this shows how irresponsible they are after that at this time i am not at home I am going somewhere for some important work, they call me and said sir pls. came we want to collect your AC I said ok I will come you wait there. When I reached home I see nobody was there they gone without informed me. Afterthat in the late night they came and talking very rudely they entered into my house when i was asking to see his Id card they said I dont have any Id card do what ever you want to at that time I am totally shocked by the way that he was talkin and his name was ZISHAAN. I said leave my house because how can i give him my AC without seeing any proof that he was came from the company. Sir my complaint number was RNA110324052838 I REQUEST YOU TO TAKE SOME APPROPRIATE ACTION FOR THE SAME.I shall be may THANKFULL for this..
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