It is to bring in your kind notice that Customers are being cheated in the name of Indane (Indian Oil Corporation) by the distributor (Kesri Gas Agency, P.O. Adityapur, Distt. Seraikela-Kharsawan) here. Some of the major malpractices adopted by them are as follows.
1. Black Marketing of LPG Cylenders, resulting always short of supply to the original customers.
2. No home delivery system available to customers.
3. No proper system available for booking of gas cylinder when empty.
4. Mostly supplied cylenders are under weight.
5. Misbehaving by the staff for any customer inquiry. No sign board available at Gas Agency so that a customer can contact to any concerned official in case of any problem.
Sir, Cheating with Customers is really a matter of serious concern. Therefore, we request you to look into the matter and take serious action against culprits.
we 'll be highly obliged to you for your kind persual in this matter.
Sincerely Your's
S L Gupta
Majhi Tola, Netaji Path
Adityapur, Distt. Saraikela-Kharsawan.
Mob: 09234554913
E.mail - [email protected]
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